Terms of Use
Welcome to the 7SEVEN® website (“Website”).
7SEVEN is only offered online to keep prices as attractive as possible.
APPLICABILITY
These general terms of use (“Terms of Use”) apply to all visits to and use of the Website and to all information, recommendations and/or services offered to you via this Website (the “Information”). By using this Website you agree to the Terms of Use. These Terms of Use may be changed or otherwise amended by 7SEVENBIKES at any time. The changed or amended Terms of Use are effective from the moment of publication on this Website.
INFORMATION AND LIABILITY
The information is offered for general information purposes only. 7SEVEN cannot be held liable for any form of damage resulting from the use of (or the inability to use) the Website, including damage caused by viruses or any form of incorrectness or inadequacy of the Information, unless such damage is the result of any form of willful misconduct or gross negligence on the part of 7SEVEN or its management employees. 7SEVEN cannot be held liable for damage resulting from the use of electronic means of communication, including but not limited to damage resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and the transmission of viruses.
PRIVACY POLICY
Personal data provided or collected through or in connection with this Website will only be used in accordance with 7SEVEN’s Privacy Policy. The Terms of Use will be subject to 7SEVEN’s Privacy Policy, as posted on this Website.
LINKED SITES
This website may provide links to external internet sites. 7SEVENBIKES cannot be held liable for the use and content of internet sites that are linked to or from this site. L’OR’s Privacy Policy does not apply to any processing of your personal data on or via such external sites.
INTELLECTUAL PROPERTY
Unless otherwise stated, all rights to this Website and the Information, including copyrights and other intellectual property rights, are owned by 7SEVENBIKES. Users are permitted to read the Website and the Information and make copies for their own use, for example by printing or storing. Any other form of use of the Website or the Information, for example the storage or reproduction of (a part of) the Website in any external internet site, the creation of links, hypertext links or deep links between the Website and any other internet site or any other use, requires prior written permission, 7SEVEN.
“7SEVEN®” and all other trademarks that appear on this Website are registered trademark.
UNSOLICITED IDEAS
Ifyou post unsolicited ideas and/or materials whether consisting of texts, images, sounds, software, information or otherwise (the “Materials”) on this Website or send them to 7SEVENBIKES by e-mail or otherwise, you may use, copy and/or commercially exploit such Materials to the fullest extent and free of charge, and 7SEVENBIKES shall not be bound by any confidentiality obligation in relation to such Materials. You hereby indemnify and hold 7SEVENBIKES harmless from and against all actions, claims and liabilities suffered, incurred or sustained by 7SEVENBIKES as a result of the use and/or exploitation of the Materials as an infringement of the (intellectual property) rights of any third party or otherwise unlawful towards a third party. APPLICABLE LAW AND JURISDICTION These Terms of Use shall be governed solely by the laws of Belgium. All disputes arising in connection with these Terms of Use, including disputes regarding the existence and validity thereof, shall be settled by the competent court of Antwerp, Belgium, unless binding statutory requirements prescribe otherwise.
5 year warranty
Please read carefully and follow the recommendations for the use and maintenance of this product in order to accurately apply the terms of the LifeTime Frame Guarantee.
7SEVEN offers the original purchaser, through its accredited points of sale, a commercial guarantee for possible manufacturing defects of the frames for a period longer than the legal guarantee of the product, in accordance with the following clauses:
The guarantee applies only to 7SEVEN frames marketed through authorized points of sale.
The purchaser must have registered the LIFETIME guarantee online and have accurately completed the required data within a period of 30 calendar days from the date of purchase in accordance with the invoice from the point of sale and stating the specific invoice number.
This guarantee is not transferable to new purchasers and expires at the time of resale of the bicycle to a third party. The initial purchaser is the one who registers the guarantee at the time of purchase. The commercial guarantee cannot be transferred to anyone other than the initial purchaser.
The 5 years warranty does not cover under any circumstances:
- If the bicycle has been used with a seat post above the required minimum (min. insertion point).
- Wear due to discolouration of the paint and original colour shades or corrosion due to natural deterioration.
- Defects, cracks or breakage resulting from an accident or improper and/or careless use of the bicycle.
- When there is mounting of parts that are not compatible with the application for which the bicycle was designed.
- Defects caused by unprofessional interventions.
- Scratches, discolouration or stains caused by the use of corrosive liquids, sharp elements, clamps and/or continuous exposure to the sun or other weather influences.
- Defects caused by normal wear and tear on the bicycle, including material fatigue. Fatigue damage is an indication that the frame has undergone normal wear and tear. In this regard, it is the user's responsibility to check the bicycle regularly.
- Incorrect use and/or maintenance (read the recommendations for use and cleaning carefully).
- Frames that have been used in competitions or demonstrations, or for rental/renting.
Comments:
- Acceptance of the warranty is subject to the decision of the 7SEVEN Technical Service, after carrying out a detailed analysis to determine the nature and origin of the defect.
- The warranty does not in any case cover personal injury and/or material damage that could result directly or indirectly from the normal use of the bicycle.
- The postage and labour costs related to the application of this warranty are borne by the user.
- As long as this warranty is valid, 7SEVEN will repair each frame or replace it (at its discretion) with a new frame of the same model or the most similar model available. In this case, the parts that are not compatible with the replaced frame will not be replaced. Only the bicycle frame will be replaced or repaired.
- In the event of replacement and/or repair, the original colour of the replaced frame cannot be guaranteed.
- This warranty extension is only valid for bicycles from the range after 2022.
- All claims under this warranty must be processed via the official 7SEVEN address.
- In the event of replacement, the discontinued product becomes the property of the manufacturer, all resulting costs from rights or claims of third parties will be charged as a result.